Have you thought about your business’s IT documentation strategy recently? If not, it may be time ...
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- Strategic, Responsibility, Analytical, Ideation, Achiever
Eric Acker
Escalation Engineer
Eric Acker, Escalation Engineer, began his career in 2000. With over two decades of experience in IT, including deskside support and managing service providers prior to joining Lutz, he brings extensive technical expertise to his role.
Specializing in complex troubleshooting and problem resolution, Eric focuses on triaging and resolving IT-related issues. He applies his technical knowledge to address challenging technical problems and develop solutions for clients across various industries. Eric values the opportunity to share his experience with younger engineers, helping them develop their skills and grow professionally.
Outside the office, you can find him on the disc golf course.
Educational Background
- AS in Information Technology, Lincoln School of Commerce, Lincoln, NE
Thought Leadership
Tech
7 Reasons Why IT Documentation Matters
